ChatGPT
The Actera plugin lets you work with one workspace from ChatGPT. Ask what your agents did, draft a policy from a real decision, or find out what is waiting for approval.
The plugin is for the people running Actera. It does not enforce anything: agents are still governed through the Codex plugin, the Claude Code plugin, the GitHub Copilot plugin or an SDK.
Before you start
Section titled “Before you start”You need an Actera account. Reading works for every workspace member. Changing policies and agents needs the owner or admin role.
Connect
Section titled “Connect”In ChatGPT, open Plugins, select Add, then Add custom MCP server. Name it Actera, enter this URL and keep OAuth as the authentication:
https://mcp.actera.dev/mcpConfirm I understand and want to continue, then select Create as a plugin and Connect Actera. ChatGPT sends you to Actera, where you sign in if needed, choose one workspace and confirm. Actera then offers the same agent setup as the Overview; select Back to ChatGPT within 10 minutes to finish.
To use it, type @ in a chat and choose Actera.
Each connection covers one workspace. To work with another workspace, disconnect and connect again, choosing the other one.
Try it
Section titled “Try it”- “Which agents did the most this week, and what was blocked?”
- “What is waiting for approval, and why?”
- “Explain why this decision was blocked, then draft a policy that would allow it for refunds under £50.”
- “Would this agent be allowed to delete a production database under our current policies?”
What ChatGPT can do
Section titled “What ChatGPT can do”ChatGPT acts as you, with your role in the workspace.
| Area | Without changing anything | Owner or admin only |
|---|---|---|
| Workspace | See the workspace, your role and the plan | |
| Agents | List agents and read their configuration | Register an agent, or set its name, policies and what happens when no policy matches |
| Decisions | Search, read and summarize decisions, and list pending approvals | |
| Policies | Search and read policies, see fields observed in real traffic, simulate an action and start a draft from a decision | Check, save, discard and publish drafts |
Reading policies and agents is open to every member. Checking a draft is read-only but needs an owner or admin.
Every tool that changes data is marked as destructive, so ChatGPT’s plugin permission setting decides when it asks you first. Publishing a policy applies it at once to every agent it is assigned to, and it runs the draft’s tests first. Publishing stops if any test fails.
What ChatGPT cannot do
Section titled “What ChatGPT cannot do”ChatGPT cannot approve or reject decisions. It gives you a link, and an eligible person decides in Actera. It also cannot see members, API keys or other workspaces.
Understand what is shared
Section titled “Understand what is shared”When you use the plugin, Actera sends ChatGPT the results of the tools it calls. Those results can include decision details, the tool names and inputs your agents sent, policies, and agent configuration. See the privacy policy for how Actera handles data.
Decision inputs come from your agents, so they can contain text written by other people or systems. ChatGPT is told to treat them as data, not instructions. Review anything important in Actera before acting on it.
Changes made through ChatGPT are recorded in the workspace audit trail with the connection that made them.
Disconnect
Section titled “Disconnect”In Actera, open the workspace’s Settings and find Connected apps. It lists your connections and when each was last used. Disconnect stops that connection immediately, and ChatGPT asks you to reconnect the next time it uses Actera. You only see your own connections.
Uninstalling the plugin in ChatGPT does not end the connection in Actera, so use Disconnect when you want access to stop.
Troubleshooting
Section titled “Troubleshooting”“This link no longer works.” Sign-in links last 10 minutes and work once. Go back to ChatGPT and connect again.
“Workspace administrator access is required.” The change needs an owner or admin. Ask one to make it, or to change your role.
ChatGPT asks you to reconnect. The connection was disconnected, or its sign-in expired after 30 days without use. If a sign-in credential is ever used twice, Actera also ends the connection as a precaution. Reconnect to continue.
“The result is too large to return.” Ask for a narrower time range, a single agent, or fewer items.
A search misses older decisions. Searches cover seven days by default and up to 31 days at a time. Ask for the dates you need. Pending approvals are always listed in full, however old they are.
Company sign-in. If your workspace uses company sign-in, Actera asks you to complete it before connecting, and ChatGPT stops working if your access there ends.